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Team Leader
Location: Forres, Scotland
Job Type: Full Time (also consider part time)
Salary: £26000 per annum (pro rata for part time hours)
Reporting To: Local Manager
As a Team Leader with Homecare Scotland, you willl lead by example and set high standards for our workforce and the services that we deliver in the community. This diverse role includes supervising and supporting the team and delivering care and support to our Service Users. This role reports directly to the Local Manager.
RESPONSIBILITIES
• Effective Time Management: ability to manage diaries, rotas and day to day administration requirements
• Team Work and Adaptability: working closely with Local Manager and staff teams, delivering quality support and service. Flexibility to cover additional tasks in line with business need
• Care Plan Management: ensuring Care Plans are accurate, reviewed and risk assessed as required with clear communication to care teams and input onto Care Management system
• Supervisions: conduct quarterly supervisions with all team members and ensure they are documented accurately. Annual Appraisals will also be conducted
• Spot Checks: you will be responsible to carry these visits out quarterly assessing both team members, clients and ensuring these visits are recorded accurately
• Safeguarding: you are responsible for reporting and escalating any concerns, misconduct or complaints to local management and external agencies
• Continued learning on industry standards and guidance is maintained
• On Call requirements: both week days and weekends
• Maintain and update Care Management System (Birdie)
• KPI’s measured against quality and delivery against industry standards
SCHEDULE
Working 5 days out of 7 per week, including rotational weekends.
EXPERIENCE
• Social Care Supervisor or Team Leader: 1 year (preferred)
• Minimum 2 years’ experience within the care at home industry
• Competent with IT Packages
• Experience with the creation and implementation of care plans
• Understanding how to apply industry standards and guidance
• Full UK Driving Licence (required)
• SVQ 3 (preferred), or willingness to work towards
BENEFITS
• 28 Days Annual Leave
• Company pension
• Health & wellbeing programme