Practice Manager

Confidential

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Practice Manager

Location: Perth, PH2 8JW.  
Salary: £30,000 – £45,000 DOE.
Contract: Full time, permanent.

At Chiropractic Life we take a proactive, natural and holistic approach to your health. We have clients with a variety of chronic lifestyle related problems who just need some reassurance, guidance and accountability to get them back on the right track to living the life they dream of.  For many, they have been suffering for so long that they can’t even remember what that looks like, but be rest assured that our team has the skills to find out what that is and guide them there.

Practice Manager – About the role:

This role requires the person to be highly organised and versatile.  It encompasses responsibilities related to management, finances, and reception/front desk cover when required.

The Practice Manager is crucial to the practice having smooth operations, excellent patient service, and efficient financial management within our healthcare facility.

Key Responsibilities are listed below but not an exhaustive list and may change from time to time within reason to meet the needs of the business:

•  Oversee day-to-day office operations and ensure a well-organized and welcoming environment.
•  Review all practice systems and procedures and update or improve where required
•  Manage office supplies, equipment, and maintenance to ensure a conducive work atmosphere.
•  Manage the booking system for all patient appointments.
•  Assist with travel arrangements, events and meetings.
•  Collaborate with various colleagues to streamline communication and workflow processes.
•  Support with recruitment and work with external HR partners on HR matters
•  Coordinate and organise all personnel details, requirements, and associated paper work from onboarding at recruitment stage through the life cycle to exit interviews.
•  Greet and assist patients, visitors, and staff with professionalism and courtesy.
•  Manage phone calls, emails, and appointments to ensure timely and efficient communication.
•  Coordinate patient check-ins and handle front desk inquiries.
•  Handle financial transactions, including billing, invoicing, and processing payments.
•  Manage and run payroll and VAT.
•  Create monthly management/ Profit and Loss accounts.
•  Reconcile accounts, monitor budgetary constraints, and ensure financial accuracy.
•  Create and manage KPI’s for business and team
•  Review and analyse accounts on a regular basis to ensure all financial activities are running as efficiently as possible and developing ways to increase profitability
•  Maintain accurate and confidential patient records, ensuring compliance with healthcare regulations.
•  Assist in data entry, documentation, and record-keeping related to office and patient information.
•  Work closely with healthcare professionals, administrative staff, and other team members to ensure seamless collaboration.
•  Participate in regular team meetings to provide updates on office operations and address any issues.

What we need from you:

•  You will have both financial and management training.
•  You will live within a commutable distance of Perth
•  You should have at least 5 years’ experience in Customer service, Administration, Management, and Finances.
•  You should be a people person, hardworking, professional, growth minded, and very well organised.

If you feel you have the skills and experience to be successful in this role then apply today!

Please note that previous applicants need not apply.

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