Data Administrator


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Data Administrator
Type of contract:
Permanent. Full time 35 hours per week, Monday to Friday
Location: Hybrid/London EC2R 7AF, with up to 3 days working from home after an initial period of training.
Start date: As soon as possible
Salary: £24,000

Data Administrator – About the role

The role is part of the Data Reconciliation team and manages the benefits and records of SAUL members daily. The role deals with incoming and outgoing correspondence and interacts with SAUL members and employers directly on the telephone and online.

Your responsibilities will be

•  Completing the monthly processes in an accurate and timely manner including:
   – loading and validating data provided by SAUL employers
   – ensuring any reconciliation reports are dealt with within targets, liaising with employers to resolve any issues
   – investigating contribution and salary mismatch queries for scheme leavers
   – processing data in respect of new joiners to the Scheme, and
   – providing support to employers and members by phone and email.
•  Performing a variety of clerical functions including data entry, filing, faxing, scanning and photocopying of documents.
•  Ensuring that all necessary transactions are well documented and securely and properly saved to the members’ files on the system, in the correct manner.
•  Proactively administering benefits in accordance with the Scheme Rules and seeking guidance where needed.
•  Supporting employers and members with information and helping them access online services by covering web chats and telephone calls at times between 9am to 5pm.
•  Continuing personal self-development to meet the requirements of the role and keeping up to date with pension industry legislation and asking for assistance as required.

About you

To be considered for this role you will need to demonstrate

•  Education to secondary level including a minimum of grade C in Maths and English GCSE or equivalent qualification or equivalent experience
•  Experience of working with Microsoft products, particularly Outlook, SharePoint, and Excel
•  Accuracy and ability to follow instructions
•  Excellent organisation skills
•  Good written and oral communication skills
•  Customer service skills and mindset, and
•  Attention to detail.

Other desirable knowledge/experience

•  Over 1 year’s administration experience
•  Advanced data analysis and calculations in spreadsheets.

If you feel you have the skills and experience to be successful in this role then apply today!

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