Customer Success Manager

Customer Success Manager

Location: Glasgow, G4 9TG (Free onsite parking / 10-minute walk from Glasgow City Centre)
Salary: £25K – £32K per annum, DOE
Contract: Full time, Permanent
Benefits: Exceptional training, career progression, modern offices with free onsite parking, quarterly nights out, fruit, tea, coffee, showers, pool table etc.

What’s in it for you:

An opportunity to learn, earn & progress your career within a company that continually moves with the times.

All the tools and guidance you need to progress and succeed in a customer success role.

The experience of helping various sized businesses from a range of sectors across the UK with their recruitment campaigns. You will be their go to expert to increase the chances of them filling their vacancy.

The opportunity to feel like an extension of your client’s teams and share successes within multiple businesses. Build in-depth relationships to get a real understanding of Client’s recruitment processes and have the ability to advise Client’s what would work best for their recruitment campaigns.

Customer Success Manager – The Role:

As a business, our unique selling point is our solution and our experienced and dedicated Customer Success team, this is where you come in!

We are looking to bolster our team with an excellent candidate with previous experience in either recruitment or HR, with some fresh ideas and a willingness to help – This is not a sales role!

You will join our team on a full-time basis, working to support our Customer Success team as they work through their daily recruitment tasks, these include:

• Screening candidates for suitability, making use of our Applicant Tracking System (ATS).
• Prepare advert drafts from customers.
• Headhunting, sourcing and selecting candidates from a variety of CV Databases.
• Assist team members with their daily tasks.
• Report generation.

In order to be successful in this role you should have:

• Previous experience in a customer success or administrative role; in a recruitment / HR office environment.
• Working knowledge of Microsoft programmes – Outlook, Word, Excel etc.

Apply today to start progressing your career!